The Philosophy - Many dogs find a visit to the groomers to be a stressful an unpleasant experience, in some cases it can affect them for life. My ethos is not to generate a conveyor belt service, but one that provides a positive and enjoyable experience for the dogs in my care with no compromise. It generally takes around 2 hours for a full groom allowing time for rest if required (good for elderly dogs) or several short drying sessions if needed to avoid increasing anxiety. I have completed 3 years of study to gain an FdSc in Canine Behaviour & Training and am continuing for a further 2 year to gain a BSc. I will use the knowledge and experience gained on the course to promote and practice kind handling coupled with equipment that will provide the most comfort for my canine customers. Introductory sessions- particularly for puppies will form part of the services provided. Paw’s Workforce- I am a sole trader so mostly work alone with the dogs, but I always have time for a cuddle with the customers (the canine ones that is). A Word About Hygiene- Top priority. I disinfect all equipment and tables between customers with Safe 4 Pets products. You can find out more here. I have a secure area where the dogs can spend a penny or 2 which is disinfected daily.
Insurance- I am insured with Pet Business for £2 million public liability and £5000 for care, custody & control of animals. In addition I have £100,000 professional Indemnity cover.
Professional Membership - I am a member of the Pet Care Trust and the British Dog Groomers Association. I have also recently joined the Association of Pet Behaviour Counsellors as a student member. First Aid- I hold a current qualification in both human first aid at work and canine first aid.