The General Data Protection Regulation (GDPR) requires any personal data held by a business to have the consent of the individual and only be kept for the purposes of that business. 

1. What information do we collect?

Paw’s Mucky Pups collects and stores the following personal information

  • Your name

  • Your address

  • Your landline & mobile telephone number

  • Email address (in some cases)

We collect information from you when you register as a new customer


Like many websites, we use ‘cookies’ to enhance your experience and gather information about visitors and visits to our websites. Please      refer to the ‘Do we use 'cookies?’ section below for information about cookies and how we use them.


2. How do we use your information?

We use the information to communicate with you for booking appointments and matters relating to the care of your dog.


Our booking system will send you appointment confirmation and /or an appointment reminder via email & text message


If you would no longer like to receive this information from us, please refer to the ‘How can you opt-out, remove or modify information you have provided to us?’ section below.


3. How do we protect visitor information?

We use some third-party products to process bookings and emails.  They have responsibility to safeguard your personal information that is held on their cloud-based servers.  Each of these companies have their own privacy policies and you can read these via the links below:

This information is stored in 2 ways; firstly, in hard copy on your dog’s record card and secondly by the online booking system, The data is held in cloud storage backed up to the Paw’s Mucky Pups google account.  The hard copy information will be kept in a safe when the salon is closed.  Both the hard copy and the online information will be kept for the duration of time that your dog continues to visit the salon.  You have the right to have it destroyed or deleted at any time.


Your personal information is contained behind secured, could-based servers and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.


4. Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.


We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.


You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Google Chrome, Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly.


5. Do we disclose personal information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advanced notice, except as described below.


The term ‘outside parties’ does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.


However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.